Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability

We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technicians get the ability to summarize their work orders with Copilot within the Field Service mobile application. The summary provides them with meaningful context of the work they are about to perform. It can include notes, diagnostic information, key events in the work order lifecycle, and recommendations. This feature will reach general availability on January 13, 2025.

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Dynamics 365 Field Service – Summarize records with Copilot in the mobile app

We are announcing the introduction of the Summarize Records with Copilot feature for Dynamics 365 Field Service. This enhancement enables technicians to quickly access a summary of their work orders, including key details and contextual information within the mobile application. This feature will become generally available in the Dynamics 365 Field Service mobile app on January 13, 2025.

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Power Automate – Create Power Automate flows in Excel

We are announcing the create Power Automate flows in ExcelAutomate feature. Users can now create useful flows quickly from the Automate tab in Excel. This feature will be available on December 31, 2024.

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Viva Pulse experience will be included with Microsoft 365 Copilot subscription

Microsoft Viva Pulse will be included with the Microsoft 365 Copilot subscription, rolling out early to mid-December 2024. Users with Copilot or Viva Pulse premium licenses can create and send Pulse surveys. Full access requires a premium license. Rollout requires no admin action and features will be enabled by default.

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Microsoft Teams: Customize the location of notifications

Microsoft Teams is introducing customizable notification locations with options for bottom right, top right, bottom left, or top left of the screen, starting mid-January 2025 for Targeted Release and late January 2025 for General Availability. This feature will be enabled by default. No admin action is required before rollout.

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Teams admin center: Export the list of Managed apps

A new feature in the Teams Admin Center allows exporting managed apps data in CSV format, starting early December 2024, to aid in reporting and management. Admins should update training and documentation accordingly.

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Microsoft Teams: Seamlessly share apps and Microsoft 365 Copilot agents

Microsoft Teams will soon allow seamless sharing of apps and Microsoft 365 Copilot agents, with new features enhancing the sharing experience. Rollout begins mid-December 2024, with general availability by late January 2025. No Copilot license is needed to share, but is required to use apps and agents.

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Microsoft Purview | Data Loss Prevention: Gain policy insights with Microsoft 365 Copilot for Security

Microsoft 365 Copilot for Security in Data Loss Prevention now includes Policy Insights, enabling admins to understand and align DLP policies better. Public Preview begins mid-November 2024, with General Availability in early January 2025. Not designed for US government clouds. Admins need Security Computer Units to prepare.

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Microsoft Purview | Communication Compliance: Schedule reports

Microsoft Purview | Communication Compliance will soon allow investigators to schedule recurring or on-demand exports of message detail reports. This feature will be available in Public Preview in December 2024 and General Availability in January 2025. No admin action is required before the rollout.

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Microsoft Teams Phone: Shared call history on devices

Microsoft Teams Phone will introduce a Shared call history feature, allowing users to view call history on shared lines. The rollout has been updated to begin from mid-March 2025, with completion by late March 2025 for Worldwide and GCC, mid to late April for GCC High, and mid to late May for DoD. Users should update Teams phone devices and set up shared lines to prepare.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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