Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability
We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technicians get the ability to summarize their work orders with Copilot within the Field Service mobile application. The summary provides them with meaningful context of the work they are about to perform. It can include notes, diagnostic information, key events in the work order lifecycle, and recommendations. This feature will reach general availability on January 13, 2025.


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