Conditional Access and OneNote iPad for features that use Webview

Originally posted by Microsoft May 8, 2023 Uncategorized 0 Comments

Note: If your organization does not use the OneNote iPad app you can safely disregard this message.

The OneNote iPad app leverages a technology called WebView for certain features, such as Meeting Details. However, when Azure Active Directory (Azure AD) Conditional Access, as part of Microsoft Entra, is applied to the user of this device, WebView features are not supported, and conditional access checks will fail. This means that, the feature will be inactive and not available for use.

If the Meeting Details feature is unavailable, it is very likely Conditional Access policies have been applied for this user. This is a known limitation related to the enforcement of Conditional Access, and as such, the feature will remain unavailable while it is active.

When this will happen:

This is happening in all builds of OneNote iPad.

How this will affect your organization:

When Azure Active Directory (Azure AD) Conditional Access, as part of Microsoft Entra, is applied to the user of this device, WebView features are not supported, and conditional access checks will fail. This means that, the feature will be inactive and not available for use.

What you can do:

You may consider updating your training and documentation as appropriate.

We apologize for the inconvenience this may cause. If you have any further questions or need additional assistance, please feel free to contact our support team for more information.

Message ID: MC551020