Microsoft Teams: New ‘Sync device buttons’ setting

Originally posted by Microsoft May 9, 2023 Uncategorized 0 Comments

The new Sync device buttons toggle available under your Teams Desktop client Settings (Devices tab) allows users to disable the syncing between their device controls and with Teams. The purpose of this feature is to offer an option for end users to disable the syncing of their connected Peripherals with the Teams Desktop client to allow for co-existence scenarios with other HID-enabled or speech-recognition apps.

When this will happen:

Preview: This is now available.

Standard Release: We will begin rolling out in early May and expect to complete rollout by mid-May.

How this will affect your organization:

By default, this setting will always be ON. This means your selected Peripheral will always be synced with the Teams Desktop client unless the end-user manually goes in to turn this setting OFF.

If your end-users experience issues with their peripheral devices (headphones, audio pucks, etc.) no longer controlling their Teams Audio mute state, Video mute state, and/or with ending the call/leaving the meeting, you may want to ask them to check this setting to make sure that they did not switch off the Sync device buttons toggle and forget they had made this choice previously.

Note: The first phase of this release (May 2023) will support USB devices, which includes devices that are using a USB dongle for their Bluetooth connection. Support for devices using a Native Bluetooth connection (without a USB dongle) will be delivered as a phase two (estimated to launch in late June 2023).

What you need to do to prepare:

There is nothing you need to do to prepare for this.

Message ID: MC552333