We are announcing the ability to leverage Copilot Studio agents to engage in real-time personalized voice conversations, offering alternative, solutions-based ongoing dialogue with your customers in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 27, 2025.
We are announcing the ability to take advantage of expanded Virtual Network support in Power Platform. This feature will reach general availability on October 31, 2025.
We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to create an event portal on your own website using the event API in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025.
We are announcing the ability to mask sensitive data fields with column-level security in Power Platform. This feature will reach general availability on October 31, 2025.
We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to create event portals with event and registration details using Power Pages in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025.
We are announcing the ability to reassign an agent’s owner with PowerShell in Microsoft Copilot Studio. This feature will reach general availability on October 30, 2025.
Users will be able to use Copilot Notebooks in OneNote on iPhone and iPad.
Introducing a Microsoft Purview Insider Risk Management pay-as-you-go feature usage report designed to provide transparency to the customers, enabling more accurate budget planning and policy tuning. This report provides granular breakdowns of billed processing unit usage across different data source categories and activity indicators over time, empowering IRM admins to identify cost-saving opportunities and tune their policies.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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