We are announcing the ability to view, add, and manage your agent’s triggers and channels all from a single, unified experience in Microsoft Copilot Studio. This feature will reach general availability on November 28, 2025.
We are announcing the ability to analyze adherence history to optimize workforce planning in Dynamics 365 Contact Center. This feature will reach general availability on December 22, 2025.
Microsoft Teams is introducing a Custom AI Summary feature in Meeting Recap for Copilot users, allowing personalized meeting notes via templates or instructions. Rolling out mid-Dec 2025 to mid-Jan 2026, it’s enabled by default for licensed desktop users (English only) with no admin changes needed.
Starting late November 2025, Microsoft 365 Copilot on Windows will support hands-free voice activation by saying “Hey Copilot,” off by default and enabled in settings. It operates locally without recording audio, supports English activation, and requires manual muting or dismissal to end conversations.
Microsoft 365 Copilot will integrate past Copilot chats into Microsoft Search, allowing users to retrieve historical conversations from notebooks, agents, and the main chat via a new “Copilot Chats” data source in search results. This feature requires a Copilot license and rolls out worldwide from November to December 2025.
Microsoft 365 Copilot is adding voice chat across desktop, web, and mobile apps like Word, PowerPoint, and Outlook. Rolling out from November 2025 to January 2026, licensed users can have natural voice conversations with Copilot, with transcripts stored securely. No admin control to disable this feature.
The Copilot Chat entry point in Word, Excel, and PowerPoint will move from the ribbon to the document canvas starting December 2025. It includes contextual prompt suggestions, remains on by default, and requires no admin action unless adjusting the pinning setting for users without a Copilot license.
Microsoft Teams Queues app will introduce shared call history for queue members to view all call events. Rolling out January–February 2026, the feature is disabled by default and requires Teams Premium license and admin enablement. Tenant migration of call history is not supported initially.
Microsoft products like Outlook and To Do are transitioning to the cloud.microsoft domain by November 2025, with gradual automatic redirects and no required user action. Admins should update documentation, ensure network compatibility, and educate users. The new domain enhances security using Microsoft’s exclusive top-level domain.
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