Windows 11 version 25H2 is available from September 30, 2025. Upgrading during October (a baseline month) keeps devices eligible for hotpatch updates; upgrading outside baseline months pauses hotpatching until the next baseline. Organizations should schedule upgrades accordingly to maintain hotpatch continuity.
Intune will remove all guided scenarios except Windows 365 Boot from the admin center in January 2026. Existing configurations remain unaffected, and no admin action is needed. Alternative guidance and resources are available for managing Intune policies and apps.
We are announcing the ability to audit the original user-selected Choice Data Type label description. This feature will be generally available on October 30, 2025.
We are announcing the ability to opt-in to protect your customers’ sensitive data by enabling your customer service representatives to hide any personally identifiable information (PII) that customers inadvertently share in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to enable your site’s visitors to review their previously closed conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to use the voice channel in the United Arab Emirates (UAE) and Government Community Cloud Moderate (GCC-M) regions in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025
We are announcing the ability to insert Copilot prompts in email templates that will enable data to be auto populated when the email template is inserted in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.
We are announcing the ability to update your knowledge base using the Customer Knowledge Management Agents. This feature will reach general availability on October 31, 2025.
Live subtitles for voice chats in Copilot will be available for users to help them follow the conversation when using the quick composer.
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