We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help customer service representatives increase productivity in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to automate approvals decisions with Intelligent Approvals in Microsoft Copilot Studio. This feature will reach general availability on October 28, 2025.
Users can share a Copilot Notebook they’ve created with others. All references, instructions, and context in the shared notebook will be accessible to collaborators, while your chats remain private.
Organizational Data in Microsoft 365 now allows administrators to upload historical HR data manually via CSV files. A new toggle in the upload experience lets admins specify whether the data is current or historical. For historical uploads, admins can assign an effective date to the file, ensuring accurate ingestion and processing by downstream apps like Viva Insights. This update improves data consistency across M365 and Viva apps and supports retroactive updates for organizational reporting.
Starting October 6, 2025, we will begin gradually rolling out a change to start honoring the five new Copilot Settings listed below for admins in Power Platform admin center.
Microsoft 365 now supports manual uploads of historical HR data in Organizational Data with an effective date toggle for accurate processing. This feature, rolling out late September to October 2025, enables correcting past errors and building user histories but requires admin activation and manual CSV uploads only.
Flow Builder, a Microsoft 365 Copilot agent for creating automation flows via natural language, is now included in the $30 Copilot license starting September 29, 2025. It requires no extra cost, is ON by default, and needs AI Step and AI Prompt connectors in DLP policies.
Starting October 2025, Global and AI Administrators can reassign ownership of shared agents in Microsoft Copilot Studio and M365 Agents Toolkit to licensed users. The new owner gains full control and access; the previous owner loses all rights. Rollout occurs in two phases during October 2025.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
HANDS ON SharePoint
HANDS ON Teams
HANDS ON Lists
HANDS ON tek
M365 Admin