We are announcing the ability to use Quality Evaluation Agent (QEA) for Bulk Case Evaluation in Dynamics 365 Customer Service. This feature will reach general availability on March 20, 2026.
We are announcing improvements to enhanced consent‑based segmentation in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on March 20, 2026.
Teams Premium organizations using custom HTML templates for Teams Events emails must reference a verified custom domain in Microsoft 365 to ensure delivery and prevent spoofing. Enforcement began January 31, 2026. Default templates are unaffected. Verify domains and update templates accordingly to avoid disruptions.
Microsoft Teams will introduce new controls in March-April 2026 allowing users to customize quick views in chat and channel lists, showing them only when messages exist. These controls require no admin action, apply to Windows, Mac, and web, and improve focus by managing visibility and behavior of quick views.
Adaptive scopes for SharePoint DLP in Microsoft Purview enable automatic targeting of sites based on attributes, reducing manual updates. Rolling out from February to March 2026, this feature improves policy efficiency and coverage without impacting user workflows but requires admin setup and appropriate licensing.
The legacy Search & Intelligence Feedback portal is retired, consolidating Microsoft Search feedback into the Microsoft 365 Product feedback experience. Users now submit simpler thumbs up/down feedback, and admins access it in the Microsoft 365 admin center under Product feedback with improved policy alignment. No admin action needed.
Microsoft Defender for Office 365 will introduce a new permission for viewing quarantined email content via Defender XDR Unified RBAC, rolling out late March to mid-April 2026. Admins need this permission to access message content; others see metadata only. Existing eligible admins will be auto-assigned this permission.
Microsoft is retiring the Azure AD Account Linking feature for Microsoft Rewards by March 19, 2026. Users can no longer link work accounts to earn Rewards points. Existing points remain unaffected, personal accounts work as usual, and no admin actions are required.
Outlook will retire the “Contact Masking” feature, which hides suggested recipients, on March 31, 2026. Hidden contacts may reappear in suggestions, with no replacement feature provided. No admin action is required, but users should be informed and training updated accordingly.
We are announcing guided table selection for first-time Dataverse sync in Microsoft Dataverse. This feature will reach general availability on March 15, 2026.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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