What’s new in the Microsoft Intune service update for February 2026

The Microsoft Intune service update for February 2026 includes a new service build visible in the Tenant Status blade. Users should review the latest features on the What’s new page and related blogs to prepare for changes and stay informed on ongoing updates.

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Dynamics 365 Customer Service- Generate AI-driven dynamic forecasts with intelligent method selection

We are announcing the ability to generate AI-driven dynamic forecasts with intelligent method selection in Dynamics 365 Customer Service. This feature will reach public preview on March 20, 2026.

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AI in SharePoint (Knowledge Agent) – Important Update for EU and UK Tenants

AI in SharePoint, formerly Knowledge Agent, is refreshed using Anthropic models for advanced capabilities. EU and UK tenants must explicitly enable Anthropic as a sub processor in the Microsoft Admin Center by March 2026 to continue using the preview; otherwise, users will see an error.

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AI in SharePoint (Knowledge Agent) – New Capabilities Available

AI in SharePoint, formerly Knowledge Agent, is being refreshed with expanded AI capabilities for natural language planning and execution in SharePoint. Rolling out from March 2026 to Microsoft 365 Copilot–licensed users in opted-in tenants, it requires enabling Anthropic as a subprocessor for full functionality.

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Dynamics 365 Sales – Close simple deals using Deal Close Agent to generate quotes and complete orders

We are announcing the ability to close simple deals using Deal Close Agent to generate quotes and complete orders in Dynamics 365 Sales. This feature will reach general availability on April 1, 2026.

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Microsoft Copilot (Microsoft 365): Reference SharePoint libraries and OneDrive folders when creating a presentation with Agent Mode in PowerPoint

You can now reference SharePoint libraries and OneDrive folders when creating a presentation with Copilot using Agent Mode in PowerPoint.

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Microsoft Viva: Insights – New Copilot Metrics Available

We are bringing a set of new Copilot metrics including actions taken in Microsoft 365 Copilot app, Edge and OneNote, and more key use cases across Outlook, Word, Excel, and PowerPoint including suggested reply, translate, coach, clean data and more. This will empower customers to more deeply understand the key Copilot adoption cases in Copilot Dashboard and Advanced Analysis in Viva Insights.

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Microsoft Teams: Private organizer and presenter chat for structured meetings and webinars on Teams Rooms on Windows

Teams Rooms on Windows now supports separate chats for event coordination and audience engagement in structured meetings and webinars. When a room joins as an organizer, co-organizer, or presenter, organizers and presenters – including external presenters – can communicate privately in the Event Group chat, while switching to a separate chat to engage attendees. This helps to improve backstage coordination, reduce in event friction, and deliver smoother, more professional live experiences. Available in Teams Rooms Pro–licensed rooms.

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Windows 365: Windows 365 Link – Customization of the login screen

IT can set a custom wallpaper, company logo and name on the Windows 365 Link login screen

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Power Automate: Retiring the Impala connector

The Impala connector will be retired and removed from Copilot Studio, Logic Apps, Power Apps, and Power Automate between April 1-14, 2026. Existing connections will stop working, and new ones won’t be allowed. Users should migrate to alternative connectors and update related documentation to avoid disruption.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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