Microsoft Copilot (Microsoft 365): Edit capability for selecting permission reading option for existing ServiceNow Knowledge & Catalog Connections

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

Earlier admins had to create new connections to adopt to the hierarchical permissions for ServiceNow Knowledge & Catalog Copilot Connectors as the edit capability was missing. Now, admins can easily edit their existing connections to switch between the permission handling option i.e. Simple vs Advanced to quickly adopt to the hierarchical permission feature.

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Microsoft Copilot (Microsoft 365): Knowledge templates support for ServiceNow Knowledge Connector

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

Earlier ServiceNow Knowledge connector did not support ingestion of content for articles created using templates in ServiceNow. But now ServiceNow Knowledge connector supports ingestion of knowledge articles based on out-of-the-box templates like FAQ, How to, What is, etc. & even custom templates used by the customers in their organization.

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Outlook: Updated Multi-Select Actions in Outlook Mobile

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

We are updating the toolbar when selecting multiple emails so you can customize the order and placement of the actions to suit your needs.

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Microsoft Edge: Announcement page on update experience

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

Edge for Business will introduce a “What’s New” enhancements page to the Edge update experience. This page will help your users understand how to best utilize the browser’s newest features for maximum productivity.

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Microsoft 365: People Skills profile editing improvements

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

People Skills is releasing two updates to give you more control over how others see your skills profile and ease of access for skill profile management. With these updates, you can easily control the order in which the skills you confirm are displayed to others in your profile card. Additionally, you’ll find a new deep link directly to skill profile editing from the Skills component on the profile card.
These updates will begin rollout to customers in November and are expected to be available to all People Skills customers by December.

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Outlook: Updated Compose Actions in Outlook Mobile

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

We are updating the toolbar when composing an email so you can customize the order and placement of the actions to suit your needs.

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Action Required to Enable Extended Security Update for local devices accessing Windows 365

Originally posted by Microsoft Nov 7, 2025 Uncategorized 0 Comments

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Consult and merge into a meeting or group call via Dual-Tone Multi-Frequency (DTMF)

Originally posted by Microsoft Nov 7, 2025 Uncategorized 0 Comments

Microsoft Teams will enable consulting and merging PSTN callers behind IVR or auto-attendants using DTMF tones into meetings starting January 2026. Users can navigate IVR via a new dialpad and merge external parties seamlessly. No admin action is needed; the feature is enabled by default.

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Microsoft Teams: Join by code requires owner approval for private teams

Originally posted by Microsoft Nov 7, 2025 Uncategorized 0 Comments

Starting late 2025, Microsoft Teams will require owner approval for users joining private teams via join codes, aligning with join-by-link behavior. Public teams remain unaffected. Team owners should monitor requests and update documentation; no admin action is needed. This enhances governance and reduces unintended access.

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Rate my call feedback experience update in Microsoft Teams

Originally posted by Microsoft Nov 7, 2025 Uncategorized 0 Comments

Microsoft Teams will update the Rate My Call survey to a single-screen thumbs up/down system with optional problem tokens and comments, rolling out mid-November 2025. This change may increase reported poor call rates due to higher feedback capture, not service decline. Admins should monitor and adjust thresholds accordingly.

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