We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.
We are announcing the ability to enable configurable timescale settings on assignments view in Dynamics 365 Project Operations. This feature will reach general availability on April 30, 2026.
We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availability on April 30, 2026.
We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customers in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.
We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach general availability on April 30, 2026.
Multiple MAM (Mobile Application Management) Intune Accounts will now be supported in Outlook for iOS. Only one MDM (mobile device management) account will be supported at a time per device.
More info: https://learn.microsoft.com/en-us/purview/dlp-exchange-conditions-and-actions#recipients
Copilot now provides coaching feedback on email drafts via chat and can apply suggestions directly to your message in Outlook. Users have the option to choose which suggestions are applied, and Copilot updates your email in place.
Copilot Notebooks allows users to generate Excel spreadsheets using the content and references gathered in a notebook. Copilot drafts a structured spreadsheet grounded in the notebook’s context, which can be opened and edited in Excel, helping users move from ideas and source material to a ready‑to‑use spreadsheet with fewer manual steps.
The Files companion app, part of the Microsoft 365 companion apps suite on the Windows taskbar, now surfaces AI-powered Copilot file prompts for users with a Microsoft 365 Copilot Chat starter license. Previously available only to premium Copilot licensees, this update extends contextual file prompts to starter license users, enabling them to discover and interact with relevant files through intelligent suggestions. Users can find their most relevant files faster and take action on them directly from the Files app.
In Outlook for Android, shareable links now automatically show as the document name in meeting descriptions. Additionally, users can manage the link permissions on the shareable links directly from the meeting description, ensuring a more secure file sharing process.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
HANDS ON SharePoint
HANDS ON Teams
HANDS ON Lists
HANDS ON tek
M365 Admin