We are announcing the ability to run voice outbound campaigns with proactive engagement in Dynamics 365 Contact Center. This feature will reach general availability on March 31, 2026.
We are announcing the ability to enable outline level to the tasks in resource assignment view in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026.
We are announcing the ability to create inputs from existing conversations in Microsoft Copilot Studio. This feature will reach general availability on March 31, 2026.
Creating presentations and adding slides with Copilot in PowerPoint will move from the Sparkle icon to Agent Mode in the Copilot chat pane across Windows, Web, and Mac by mid-April. Users will access this via the Copilot icon, select Agent Mode, and interact through chat to draft and refine presentations. Organizations should update training and notify users accordingly.
We are announcing the ability to use preview dial for high-value proactive engagements in Dynamics 365 Contact Center. This feature will reach general availability on March 31, 2026.
We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026.
We are announcing the ability to create static segments with up to 200,000 members in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on March 31, 2026.
We are announcing the ability to leverage rich media messaging across channels in Dynamics 365 Contact Center. This feature will reach general availability on March 30, 2026.
We are announcing the ability to standardize security role and system application docs in Microsoft Dataverse. This feature will reach general availability on March 31, 2026.
We are announcing the ability to view approvals of different types more clearly by using the enhanced UI in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
HANDS ON SharePoint
HANDS ON Teams
HANDS ON Lists
HANDS ON tek
M365 Admin