Service Health Integration for the Microsoft 365 Support Integration app in ServiceNow
Microsoft 365 support integration app for ServiceNow, enables you to integrate Microsoft 365 service health and support with ServiceNow. You can research Microsoft known and reported issues, resolve incidents, and complete tasks using Microsoft recommended solutions and if necessary, escalate to Microsoft support agents.
In the latest update (version 2.1) to the app, we have introduced a feature that allows customers to configure the app to create ServiceNow incidents whenever Microsoft generates a service health incident.


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