Dynamics 365 Contact Center- Set least active assignment as default in messaging queues

We are announcing the ability to set the least active assignment as the default in messaging queues in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026.

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Windows Office Hours: January 15, 2026

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live chat-based event on the Tech Community called Windows Office Hours. Members of the Windows, Microsoft Intune, Windows Autopilot, Windows Autopatch, and Windows 365 engineering teams will be standing by to answer your questions. We also have experts from FastTrack, the Customer Acceleration Team, and Microsoft public sector teams. 

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Power Apps – Deprecation of Preview Copilot Controls in Canvas Apps

Starting on February 2, 2026, the following preview Copilot features in Power Apps Canvas Apps will be removed:

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Microsoft Dataverse – Ending Support for configuring Table‑Level Deleted-Records Keeping

Beginning February 2026, Microsoft Dataverse will no longer support configuring deleted-records keeping at the individual table level. Deleted records will now be managed consistently at the environment level for all tables.

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Microsoft Teams: Create custom environments and templates for immersive events in Microsoft Teams

This release brings the next evolution in immersive collaboration in Teams. Designed for creators and event organizers, these new capabilities empower users to create, manage, and use immersive templates for immersive events in Teams and save those templates to collections to use in future events—directly within the Teams Meet app. Users can save customized immersive events as reusable templates to an immersive collection, and share them with others by adding co-owners and managers to collections.

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Microsoft Copilot (Microsoft 365): Structured Document Generation with Forms

Structured Document Generation with Forms enables organizations to create, manage, and generate standardized documents at scale with built-in governance and compliance in SharePoint. Business process owners can centrally build and maintain form-driven templates — such as contracts, agreements, proposals, and HR documents — ensuring content stays accurate and up to date. Users can then generate the right document every time by just filling out the form, without manual formatting, versioning issues, or compliance risk, simplifying high-volume, structured document workflows across the organization.

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Microsoft 365 admin center multifactor authentication enforcement

Starting February 9, 2026, Microsoft will enforce mandatory multi-factor authentication (MFA) for all users signing into the Microsoft 365 admin center to enhance security. Admins should set up MFA now to avoid access issues; users must verify or add their MFA methods.

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SharePoint Embedded apps can now archive containers to reduce storage costs and improve Copilot results

SharePoint Embedded apps will support container archival starting February 2026, reducing storage costs by up to 75% and improving Copilot search by prioritizing active content. Admins must opt in via PowerShell, use new Graph APIs, and update apps to manage archived containers. No compliance issues noted.

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Power BI Report metadata defaults to Power BI Enhanced Report format (PBIR)

Starting January 25, 2026, Power BI reports will default to the Enhanced Report format (PBIR), improving source control and collaboration. Existing reports convert to PBIR upon editing. Power BI Desktop adopts PBIR in March 2026. Admins can opt out during Preview via tenant settings; no immediate action required.

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Microsoft Teams admin center: New Teams External Collaboration Administrator role

Microsoft Teams will introduce a new Teams External Collaboration Administrator RBAC role by mid-February 2026, allowing admins to manage external collaboration settings via PowerShell without full Teams admin rights. Global admins can assign this role through Microsoft Entra or Microsoft 365 admin centers. No prior action is needed.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.